Frequently asked questions

Questions families ask before starting

Clear answers about placement, weekly work, live teaching, devices, payments and credentials.

01

Does every student begin at Grade 1?

No. Students are placed by demonstrated competence and can test out of secure skills.

02

Are MPW grades the same as ABRSM grades?

No. The twelve MPW grades are internal programme levels. External examination preparation is recorded separately.

03

How much should a child practise?

The recommended range depends on age, attention, grade and assignment. Consistent focused practice matters more than one identical time requirement.

04

Can one parent manage more than one child?

Yes. One verified parent account can manage multiple linked child profiles, plans and schedules.

05

How are payments made?

Parents follow the current mobile-money or bank instructions, submit a reference and optional receipt, and wait for administrator approval before paid access activates.

06

Can the portal work like an app?

Yes. My Piano Week is a progressive web app and can be installed from a supported browser on desktop, tablet or phone.

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